assyst9 Introduction

From wiki.axiossystems.com

assyst9 is the latest release of the world's most advanced Best Practice based IT Service Management software solution.

Developed from inception around the IT Infrastructure Library (ITIL) processes, assyst will support the natural evolution from Help Desk to the Consolidated Service Desk.

Service Catalog

assyst9 introduces an integral Service Catalog and Offering system providing the capability of delivering packages of ITSM solutions to the supported business user base using the Self Service capabilities of the new assystNET.

assystNET

assystNET has also been redeveloped to provide a intuitive Self Service portal to your supported business user base. For further Details see the Principles of assystNET topic.

assyst Web Client

The assyst Web Client has increased its level of coverage of data management from those elements previously covered only in the assyst Enterprise Windows Edition. For a list of the management forms covered see the Release Note - Management Forms topic.